Contact Us

Need help with Velurl, account access, or technical issues? Reach out and our team will assist you.

Support

For login problems, link behavior issues, analytics questions, or account-related requests, contact our support channel. Include relevant details like affected URL codes, screenshots, and approximate timestamps so we can resolve faster.

Email: support@vellorey.com

Business and Partnerships

For collaboration, integrations, or business proposals, use the same contact email with a clear subject line. We review product and partnership requests in sequence and respond with next steps where applicable.

Security and Abuse Reports

If you find suspicious short links, security concerns, or policy violations, report them with full context. Include the short URL, where you found it, and what behavior was observed so we can investigate and take action quickly.

Response Time

We aim to respond as quickly as possible, typically within one to two business days depending on queue volume and request complexity.